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Telehealth / Telemedicine

AMD Global Telemedicine

How AMD Global Telemedicine, a pioneer of virtual care, reduced their release efforts by 85% with Massdriver.

9x

Productivity boost

12%

Less infra management

89%

Easier releases
Chip McIntosh
Chief Innovation Officer
Chip McIntosh - Chief Innovation Officer

The Client

AMD Global Telemedicine is a leading provider of telehealth solutions, offering cloud-based platforms and integrated medical devices that enable healthcare organizations to deliver virtual care services effectively. Because of AMD's focus on cloud-based infrastructure, scalability, and integration capabilities, their telehealth solutions align well with platforms like Massdriver that support cloud engineering and enterprise-level application management.

AMD Global Telemedicine logo
AMD Global Telemedicine
AMD Global Telemedicine pioneers virtual care with three decades of innovative technology and scalable solutions.
Chip McIntosh - Chief Innovation Officer
Chip McIntosh
Chief Innovation Officer
Industry
Telehealth / Telemedicine
Location
Chelmsford, MA
Founded
1991

The Challenge

AMD Global Telemedicine faced a major scalability challenge due to two strategic partnerships that would increase their workload by 10 to 100 times their current capacity. Their existing infrastructure management approach relied on Chef and AWS tools, which were time-consuming and required significant engineering effort. Hiring additional DevOps talent to maintain this approach would be costly. To meet the upcoming demands efficiently, AMD needed a scalable solution that optimized resources and allowed their team to focus on critical areas like product development.

The Solution

AMD's Chief Innovation Officer, Chip McIntosh, explored the AWS Marketplace and Gold Partners but found available solutions lacking. They were either incomplete or relied on expensive retainer-based staffing models. AMD required a solution that could empower their existing staff without increasing the engineering workforce.

In August 2022, Chip discovered Massdriver through a TechCrunch Startups article. AMD engaged Massdriver for a low-risk proof-of-concept, aiming to clone a portion of their existing environment within the platform and assess its viability for managing infrastructure at scale.

Dedicating only one hour a week, their team planned to execute the proof-of-concept as a background task to avoid disrupting operations. Their core infrastructure included a VPC network, EKS Cluster, SQL database, and Redis cache. By leveraging official Massdriver Bundle Templates, AMD set up their core infrastructure in less than two hours. In total, the process required less than 10 hours of engineering effort to replicate AMD’s infrastructure and applications within Massdriver.

The successful proof-of-concept led to a full migration of AMD's production and staging environments to Massdriver.

Massdriver's platform has revolutionized our approach to infrastructure, saving us 89% of the time spent managing infrastructure. Our operation could upscale by an order of magnitude, if not two, and we would not be in crisis mode to hire somebody to manage infrastructure.

Chip McIntosh
Chief Innovation Officer at AMD Global Telemedicine

The Result

The adoption of Massdriver resulted in significant benefits for AMD Global Telemedicine, particularly in software release processes and infrastructure management.

  • An 89% Reduction in Software Release Effort
    The previous blue/green deployment strategy required three engineers for over three hours. With Massdriver, this process now requires just one engineer for less than an hour, reducing engineering time by 89%.

  • Kubernetes Integration
    Massdriver facilitated AMD's adoption of Kubernetes as the runtime, enabling faster rollouts, rollbacks, and consistent software deployment across multiple environments.

  • Environment Parity and Testing Confidence
    Massdriver enforces parity between staging and production, ensuring test environments mirror the production setup, boosting QA confidence and reducing testing efforts.

  • Single-Click Deployment
    Massdriver’s deployment process leverages Kubernetes health checks and rollout strategies, eliminating the need for full blue/green environment replication.

  • Time Savings and Increased Productivity
    Previously, infrastructure management consumed about 15% of Zachary Hueras' time, the principal software architect at AMD. With Massdriver, this dropped to under 3%, allowing the engineering team to focus on delivering new features and improvements.

  • Improved System Visibility and Communication
    Massdriver’s visual interface, health indicators, and alarms on infrastructure provide better insights into system dependencies, improving communication and troubleshooting within the AMD engineering team.

Conclusion

Massdriver’s implementation transformed AMD Global Telemedicine’s infrastructure and software deployment processes. The company achieved:

  • Faster, more efficient software releases
  • Improved infrastructure and software automation
  • Greater visibility into system health and dependencies
  • Autoscaling capabilities for applications and infrastructure
  • Reduced demand on critical engineering staff

By adopting Massdriver, AMD Global Telemedicine successfully navigated their scalability challenge and captured new business opportunities with confidence and efficiency.